Your Health and Wellbeing are What Matters

Placer Rides provides access for your medical appointments, dental appointments, and other treatments prescribed by your physician.

Travel With Someone You Trust

Choose a friend, family member, or caregiver, to drive you. Placer Rides connects you with what matters most through transportation provided by people you know and trust.

Connect With What Matters

Placer Rides helps people maintain independence, build connections, and bridges small moments that enrich everyday life.

Get Where You
Need to Go

Placer Rides will get you to your the essential destinations.

Guiding Statement

Placer Rides helps people stay connected to the moments, services, and relationships that matter most. By supporting transportation to essential destinations for residents whose mobility needs may not be fully met through traditional transportation options, the program promotes independence, strengthens community connections, and helps people participate more fully in daily life.

Connect With What Matters reflects the program’s guiding philosophy. Transportation is more than a trip from one place to another—it is a vital link to the people, services, and experiences that support health, connection and quality of life.

About Placer Rides

  • Placer Rides helps eligible Placer County residents access essential destinations when other transportation options are not available or cannot meet the need. The program reimburses eligible participants on a per-mile basis for eligible trips provided by their own self-chosen drivers, such as family members, friends, neighbors, caregivers, or other trusted people.
  • Placer Rides helps fill transportation gaps for eligible Placer County residents who cannot drive themselves and have difficulty using available public transit or other transportation options.
  • Placer Rides partners with several transportation agencies that serve Placer County.
  • Placer Rides empowers individuals to remain engaged in their communities, protecting their independence, and quality of life through people they trust.
  • This program is funded by the Western Placer County Transportation Services Agency

What Makes The Program Unique?

  • Unlike traditional community transportation programs, Placer Rides allows participants to choose someone they know and trust to provide transportation.
  • A person’s self-chosen driver can be a family member, friend, neighbor or caregiver.

Am I Eligible?

To qualify, applicants must:

  • Residents of Placer County
  • Seniors (60+), or disabled (as defined under the Americans with Disabilities Act), or low income (e.g., qualify for Medical),
  • Unable to drive themselves, and having difficulty utilizing other forms of public transit due to challenges such as:
  • Lack of service at home or destination, or
  • Difficulty utilizing available fixed route or on demand transit services.

How Placer Rides Works

Getting started with Placer Rides is easy; just follow the simple steps below!

  • Apply: Complete and submit a Placer Rides application to us for review. Eligibility is determined through an application and review process conducted by Placer Rides staff.
  • Choose Your Driver: Select a trusted family member, friend, neighbor, or caregiver. 
  • Schedule Essential Trips: Coordinate rides directly with your driver for any approved destinations and services.
  • Submit Mileage Reimbursement: Track your eligible trips and submit your reimbursement forms according to the program guidelines.

Frequently Asked Questions

Check out the answers to some of our most frequently asked questions:

– Residents of Placer County,
– Seniors (60 +), or disabled (as defined under the Americans with Disabilities Act), or low income (e.g., qualify for Medical),
– Unable to drive themselves, and
– Having difficulty utilizing other forms of public transit due to challenges such as:
– Lack of service at home or destination, or
– Difficulty utilizing available fixed-route or on-demand transit services.

Simply complete and submit a Placer Rides application for review by program staff. A Spanish and Tagalog version is available here.

Eligible participants may receive reimbursement for up to 200 miles per month, subject to current program guidelines.

Essential trips when no other transportation option can meet the need; business trips, medical trips, personal care trips, shopping trips, transportation connections to a bus stop, train station, or airport for eligible purpose listed above

Placer Rides does not recruit or assign drivers. Instead, the program empowers participants to choose family members, friends or other trusted persons that works best for them.

You may bring mobility devices (e.g., walkers, scooters, wheelchairs, etc.), service animals, and/or personal attendants, or request personal assistance getting in and out of a vehicle, if their self-chosen driver has agreed to accommodate them.

Most trips begin and end within Placer County; however, certain approved medical trips outside the county may qualify for reimbursement when necessary to access specialized care or treatment at the discretion of Placer Rides staff.

Our program staff can always help determine whether a specific destination qualifies under current program guidelines.

Contact our Placer Rides team by calling (530) 382-0391, or email us at info@placerrides.org.

In this situation, Placer Rides offers a special service called “Last Resort Placer Rides.” If you have an urgent need for a medical-related trip and your self-chosen driver is unable to provide transportation(and you are unable to secure another driver) our Placer Rides staff may, at our discretion, arrange for the trip to be provided by a private transportation service provider such as  contracted non-emergency medical transportation (NEMT) service provider, nonprofit organization,  commercial transportation company, etc.). 

Placer Rides will cover the cost of a maximum of two such round trips per month for eligible participants.

To be eligible for a Last Resort ride, participants must exhibit on an on-going basis that they are actively participating in the mileage reimbursement program component of Placer Rides. Active participation includes either: 

– Taking an average of six eligible trips per month over the prior three-month period, or
– Taking eligible trips totaling an average of at least 60 miles per month over the prior three-month period.

Note: New participants will not be eligible for a Last Resort ride in their first three months of enrollment in the Placer Rides program.

Placer Rides trips (only for Placer County residents) should typically begin and end in Placer County. 

Trips to and from medical facilities in Sacramento County that are eligible for reimbursement through Placer Rides include:

– UC Davis Medical Center
– Shriners Hospital
– Mercy San Juan
– Sutter Sacramento
– Kaiser Sacramento
– and the Veterans Affairs Hospitals

*At Placer Rides staff discretion, additional trips to destinations outside Placer County may be deemed eligible for reimbursement.

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