Effective Date: 7/1/2026

Placer Rides (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our riders, donors, partners, and website visitors. This Privacy Statement explains what information we collect, how we use it, and how we protect it.

1. Information We Collect We may collect personal information in the course of providing our transportation services, operating our programs, and maintaining our website. This information may include:

– Contact Information: Name, mailing address, email address, and phone number. – Service Information: Eligibility details, appointment schedules, pickup and drop-off locations, mobility needs, and assistance requirements. – Payment Information: If applicable, billing details or payment history. – Donor Information: If you donate, we may collect the amount, date, and payment method. – Technical Information: IP address, browser type, device identifiers, and usage data collected through our website.

We only collect information necessary to provide and improve our services, comply with legal obligations, or fulfill your requests.

2. How We Use Your Information Your information may be used to:

– Provide and coordinate transportation services. – Verify eligibility for programs. – Respond to inquiries and provide customer support. – Process payments and donations. – Send service updates, newsletters, and announcements (you may opt out at any time). – Comply with legal or regulatory requirements.

3. How We Share Your Information We do not sell your personal information. We may share your information only when necessary to:

– Fulfill a service request (e.g., with partner transportation providers). – Comply with legal, regulatory, or funding requirements. – Work with trusted vendors who assist us in operations, subject to confidentiality agreements.

4. Data Security We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we are committed to maintaining high standards of data protection.

5. Your Privacy Rights If you are a California resident, you have the right to:

– Request access to the personal information we hold about you. – Request correction or deletion of your information. – Opt out of certain communications. – To exercise your rights, please contact us at the information below.

6. Retention of Information We retain personal information only as long as necessary to provide services, meet legal obligations, and fulfill our mission.

7. Changes to This Privacy Statement We may update this Privacy Statement from time to time. The “Effective Date” above will reflect the date of the latest changes.

8. Contact Us If you have questions about this Privacy Statement or your information, please contact:

Placer Rides
Phone: (530) 382-0391
Address: P.O. Box 556, Roseville, CA 95678
Email: info@placerrides.org
Website: www.placerrides.org